dax89 Privacy Policy – How We Protect Your Data
This policy transparently explains how dax89 collects, uses, stores, and protects the personal information of its users. We are committed to handling your personal data responsibly and in accordance with applicable privacy standards.
Last updated: 2025
1. What Data Do We Collect?
When you register and use the dax89 platform, we collect several categories of information needed to operate the service properly and ensure account security. Data collection is conducted transparently and covers only information relevant to the purpose of the service.
Account Information
When you register, we collect your full name, email address, active phone number, and date of birth to verify the minimum age requirement. This information is used to create and manage your account and to verify your identity when required — particularly before any withdrawal is processed.
& Device and Browser Data
We automatically record technical information such as your IP address, browser type, device type (Android/iOS/desktop), operating system, and session activity log data. This helps us detect suspicious activity, prevent unauthorized access, and optimize platform performance for users across various devices.
Payment Information
For transactions in Indonesian Rupiah (IDR), we record your deposit and withdrawal history, the payment methods used (GoPay, DANA, OVO, bank transfer), and transaction reference numbers. We do not store credit card details or bank account information directly — such sensitive data is processed through an encrypted payment gateway.
Platform Usage Data
We collect data about the categories you access, games played, bets placed, and session duration. This data is used in aggregate to improve the user experience and develop platform features that are more relevant to our community.
2. How Is This Data Used?
Handles registration, login, identity verification, and account recovery. Account data is also used to send important notifications related to activity or changes on your account.
Manages deposits and fund withdrawals in IDR, verifies ownership of payment methods, and ensures every transaction is processed accurately and securely in accordance with user requests.
Detects and prevents fraudulent activity, duplicate account usage, system manipulation, and unauthorized access. Device technical data is essential for these security functions.
3. Cookies & & Tracking Technologies
dax89 uses cookies — small text files stored in your browser or device — to enhance your experience on the platform. Cookies allow the platform to remember your login session preferences and display settings, and to keep your active session secure so you don't have to log in repeatedly when navigating between pages.
There are two types of cookies we use: session cookies which are automatically deleted when the browser is closed, and persistent cookies which are stored longer to retain your account preferences. We also use similar technologies such as web beacons and pixel tags to monitor page performance and ensure content is displayed correctly across various mobile devices.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect platform functionality, including the ability to stay logged in and access certain features smoothly.
dax89 does not use third-party cookies for targeted advertising purposes. The cookies used are solely for platform operational needs and user session security.
- Essential Cookies — required for the platform to function normally
- Security Cookies — protects login sessions from account hijacking
- Preference Cookies — stores display and language settings
- Internal Analytics Cookies — monitors page performance on an aggregate basis
4. & Data Storage & Security
All dax89 user data is stored on servers protected with industry-standard SSL/TLS encryption protocols. This means that all information transferred between your device and our servers is encrypted and cannot be read by unauthorized parties during transmission.
Access to the user database is strictly limited to personnel who require it to perform their service functions. Our systems are routinely monitored to detect anomalies or potential security breaches. In the event of a security incident affecting user data, we are committed to notifying affected users in accordance with applicable legal obligations.
Financial transaction data in IDR is retained for the period required by applicable financial regulations. Active account data is retained for as long as the account remains in active use. After an account is closed, data will be retained for a defined period in accordance with audit and legal obligations, before being permanently deleted from our systems.
5. User Rights & Personal Data Control
As a dax89 user, you have full rights over your personal data. We are committed to facilitating the exercise of those rights in a straightforward and transparent manner.
Data Access Rights
You have the right to request a copy of the personal data we hold about you at any time. This request can be submitted through dax89 customer support, and we will process it within a reasonable timeframe in accordance with the identity verification procedures required to protect your account security.
Right to Modify Data
If you find inaccurate or outdated information in your profile, you can update most data directly through your account settings. For changes to primary identity information, additional verification may be required to ensure the security and legitimacy of the request.
Right to Delete Data
You may request deletion of your personal data by closing your account and submitting a data deletion request through customer support. Please note that some data may need to be retained for a defined period in accordance with legal and financial audit obligations, even after the account is closed.
Privacy Policy Changes
dax89 reserves the right to update this Privacy Policy as the service evolves and applicable regulations change. Material changes will be communicated to users via notifications on the platform. Continued use of the service after an updated policy is published will be considered acceptance of those changes.
- The right to access your personal data
- The right to correct inaccurate data
- The right to request data deletion
- The right to object to certain processing
- Contact: [email protected]
6. Data Sharing & Third-Party Services
dax89 does not sell, rent, or trade users' personal data to third parties for marketing or any other commercial purposes. This commitment is one of the core principles of our platform management and is non-negotiable.
In an operational context, we may share necessary data with trusted technical partners who help deliver the service — such as payment gateway providers that process IDR transactions, hosting service providers, and game system providers. Each technical partner is bound by strict confidentiality agreements and is only permitted to use the data for purposes explicitly stated in those agreements.
Additionally, we may be required to disclose user data to competent legal authorities upon a formal request under applicable law, or where necessary to protect platform security and prevent illegal activities such as money laundering or digital fraud. In such situations, disclosure is made to the minimum extent required.
- IDR payment gateway providers (GoPay, DANA, OVO, bank)
- Hosting infrastructure and server security providers
- Licensed slot and casino game system providers
- Legal authorities where required by applicable regulations
Data is never sold to advertisers or any party not directly involved in the operation of dax89 services.
Questions About Account Privacy?
The dax89 support team is ready to help if you have questions about your personal data, want to access or delete your account information, or need clarification on this policy. Contact us at [email protected] or visit the FAQ page for quick answers.